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BlackBerry Enterprise Server Express
sponsored by BlackBerry
 | Software Download: | Posted: 17 Mar 2010
| | Published: | 17 Mar 2010 | |
Summary: |
By mobilizing email, calendar, personal information management, and your business applications, your company can boost business performance, increase productivity and enable workers to make timely decisions based on the most accurate information available.
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Patch Management: A Practical Guide to Building an Effective Patch Management Process
sponsored by Dell India
 | White Paper: | Posted: 17 Mar 2010
| | Published: | 17 Mar 2010 | |
Summary: |
This guide will assist individuals who have been assigned the task or have identified the need to establish a patch management strategy. It details methods and approaches to effectively implement a sound patch management process.
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Making It Happen - Implementing Front and Back Office Integration
sponsored by Sage (UK) Limited
| White Paper: | Posted: 16 Mar 2010
| | Published: | 16 Mar 2010 | |
Summary: |
Achieving collaboration between parts of the business that have previously been managed completely independently of each other represents the introduction of fundamentally new ways of working. If a company is to achieve such a transition successfully, it needs to ensure that it manages the change involved effectively.
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Business on the Move: Building a Successful Mobilisation Strategy
sponsored by Sage (UK) Limited
| White Paper: | Posted: 16 Mar 2010
| | Published: | 16 Mar 2010 | |
Summary: |
Making your workforce mobile is about making them customer centric 24/7. A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn about the mobile market, benefits of mobility, and practical considerations.
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Metrics-Based Sales Productivity – Delivering Dividends for Forward Thinking Sales Organizations
sponsored by IBM
| White Paper: | Posted: 16 Mar 2010
| | Published: | 05 Mar 2010 | |
Summary: |
New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics.
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Benefits of Intel® Xeon® Processors and Windows Server® 2008 R2 for Business-Critical Applications
sponsored by Dell, Inc. and Intel
| White Paper: | Posted: 15 Mar 2010
| | Published: | 01 Dec 2009 | |
Summary: |
The combination of an Intel Xeon processor and a Windows® operating system is an industry standard, proven platform for running business-critical applications, and many companies are making the switch. Read this paper to learn about the benefits of Intel® Xeon® Processors and Windows Server® 2008 R2 for Business-Critical Applications.
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Delivering Customer Service via the Contact Center and the Web
sponsored by Microsoft
| Analyst Report: | Posted: 09 Mar 2010
| | Published: | 01 Sep 2009 | |
Summary: |
This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders.
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The Empowered Customer: Productivity Enhancements in a Digital Era
sponsored by Microsoft
| White Paper: | Posted: 09 Mar 2010
| | Published: | 05 Mar 2010 | |
Summary: |
This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age.
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Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers
sponsored by Microsoft
| Analyst Report: | Posted: 09 Mar 2010
| | Published: | 01 Jun 2009 | |
Summary: |
The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others.
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IMP Migrates to Windows Achieving Enterprise Performance, Business Agility and Savings in Excess of 1.2 Million Euro Annually
sponsored by Micro Focus, Ltd
| Case Study: | Posted: 05 Mar 2010
| | Published: | 01 Dec 2009 | |
Summary: |
Increased market challenges from new and old competitors meant that IMP had to look for new ways to innovate its business, while at the same time reducing IT management costs. Read this case study to learn how IMP utilized solutions from Micro Focus to successfully migrate their business critical application off mainframe to the Windows platform.
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Presentation Transcript: What Windows 7 Professional Offers Your Business
sponsored by Dell, Inc. and Microsoft Windows 7
| Presentation Transcript: | Posted: 04 Mar 2010
| | Published: | 24 Feb 2010 | |
Summary: |
Uncertain of how the new features of Windows 7 Professional can benefit your organization? This presentation transcript explores several of the new capabilities of this operating system in-depth. Learn how to leverage these new features to improve efficiency, productivity and security
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IDC Whitepaper: ROI of Switched Ethernet Networking Solutions for the Midmarket
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 04 Mar 2010
| | Published: | 01 Aug 2009 | |
Summary: |
New generations of network equipment continue to be more reliable than previous generations. Meanwhile, the applications running across the network have become more ubiquitous and more demanding. Underlying this cycle, the network has become much more important to businesses of all sizes — including midmarket firms — and in all industries.
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E-Guide: Top Reasons to Migrate to Windows Server 2008
sponsored by Microsoft Corporation India Pvt Ltd
| eGuide: | Posted: 02 Mar 2010
| | Published: | 02 Mar 2010 | |
Summary: |
Convincing upper management to make the move to Windows Server 2008 requires extensive research and planning. In this expert E-Guide, brought to you by SearchWindowsServer.com and Microsoft, you will gain insight into the top reasons to migrate to Windows Server 2008.
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E-Guide: Expert Guide to SharePoint Features in Office 2007
sponsored by Microsoft Corporation India Pvt Ltd
| eGuide: | Posted: 02 Mar 2010
| | Published: | 02 Mar 2010 | |
Summary: |
Many of today’s IT pros are struggling to make effective use of Office 2007 collaboration features. In this expert E-Guide, brought to you by SearchEnterpriseDesktop.com and Microsoft, you will gain clear insight into Office 2007’s unique collaboration offerings.
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Ministry Saves $125,000 with Virtualization, Better Supports International Workforce
sponsored by Dell and Microsoft
| Case Study: | Posted: 24 Feb 2010
| | Published: | 22 Jan 2010 | |
Summary: |
The IT staff of Joyce Meyer Ministries, an international nonprofit, wanted to reduce server growth while giving remote offices access to corporate applications. Virtualization was the logical option, but VMware was too expensive to deploy remotely. Read this case study to learn about the features and benefits of the Microsoft solution they adopted.
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SEE: Related Topics