WHITE PAPER:
Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.
EGUIDE:
This e-guide shares information on the latest video codec technology and explains why business intelligence (BI) must grow to include processes that let IT teams find, examine, exploit, or delete video content.
EGUIDE:
In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.
PRODUCT LITERATURE:
RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.
CASE STUDY:
Polycom’s intensified reliance on an enterprise-wide collaboration environment allows employees, partners, suppliers and even customers to engage one another through any combination of voice and video communications, content sharing, presence awareness and instant messaging. Read on to learn exactly how these features are used and the ROI achieved.
PRODUCT LITERATURE:
RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.
EGUIDE:
This expert E-Guide discusses the integration of video-conferencing into a unified communications strategy by introducing guidelines for establishing a video-conferencing action plan and weighing the pros and cons of various web conferencing options.
PRODUCT LITERATURE:
The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime.
EGUIDE:
Microsoft has introduced cloud PBX with PSTN calling features to Skype for Business Online, which is expected to put it on par with other UCaaS products. This e-guide gives an in-depth look at how Skype for Business continues to evolve in a full-fledged unified communications service with features including, calling, conference and collaboration.
