Communication Software Reports

How to Achieve a 3X ROI with Slack
sponsored by Slack
WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 18 Jan 2024 | Published: 02 Dec 2023

Slack

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

Video Communications Benefits for Midmarket
sponsored by Cisco Systems, Inc.
WHITE PAPER: Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

4 Benefits of Deploying Managed UC Services
sponsored by NWN Corporation
EGUIDE: IT departments are constantly seeking ways to move applications, data and services to the cloud. Yet, UC has remained in-house and on premises longer. But, over the years, managed UC services have come a long way to create a solid set of benefits that may convince business leaders to reconsider. In our expert guide, dive into 4 of those benefits.
Posted: 28 Dec 2020 | Published: 28 Dec 2020

NWN Corporation

Unified Communications: the key to prospering in the new working reality of Covid-19
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.
Posted: 23 Oct 2020 | Published: 23 Oct 2020

TechTarget ComputerWeekly.com

Cloud Contact Center: What to Consider Before Migration
sponsored by FourNet
EGUIDE: The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
Posted: 11 Sep 2019 | Published: 11 Sep 2019

FourNet

A TCO Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This exclusive resource examines a feature-rich, scalable unified communications solution that can drive innovation and increase productivity. Read on to see how it compares to other leading unified communications solutions.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Cisco

Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding.
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
Posted: 26 May 2011 | Published: 26 May 2011

Cisco Systems, Inc.

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM

MarketScope for Unified Communications for the SMB Market, North America
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.