Systems Management Service Providers White Papers, Software Downloads, Definition and Webcasts

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Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards sponsored by Advent Software, Inc WHITE PAPER: This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant. Posted: 10 Jul 2008 \| Published: 01 Jul 2008 TOPICS: Asset Management (Finance) \| Compliance (Finance) \| Compliance Best Practices \| Investments \| Management Service Providers \| Performance Testing \| Reporting Software

Integrating Cloud Backups Into Your MSP Management Platforms sponsored by Intronis WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms. Posted: 22 Jul 2013 \| Published: 22 Jul 2013 TOPICS: Backups \| Cloud Backup \| Data Recovery \| Disaster Recovery \| Management Service Providers \| Professional Services Automation Software \| Risk Management

Cloud for Service Providers sponsored by Citrix Systems, Inc. VIDEO: This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes. Posted: 22 Aug 2012 \| Premiered: 25 Jun 2012 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Customer Service \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Platform as a service \| Software as a Service

Deployment Flexibility sponsored by Aspect WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility. Posted: 28 Feb 2014 \| Published: 31 Oct 2013 TOPICS: Call Center Management \| Call Center Services \| Cloud Computing \| Contact Center Management \| Contact Center Services \| Contact Center Workforce Management \| CRM \| Management Service Providers \| Software as a Service

Cloud Costs and Management Considerations sponsored by CSC EGUIDE: This expert E-Guide provides considerations you should keep in mind when moving to the cloud – especially when it comes to security and risk tolerance – and offers expert advice on how to foster cloud adoption in your enterprise. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: Access Control \| Cloud Computing \| Cloud Management \| Cloud Security \| Compliance (Systems Operations) \| IT Management \| Management Service Providers \| Outsourcing \| Risk Assessment \| Risk Management

Build Your Cloud, Build Your Profit sponsored by Citrix Systems, Inc. WHITE PAPER: Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform. Posted: 16 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Cloud Archive \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| CRM \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

Managed Services or Break fix? One Size Doesn’t Fit All sponsored by GFI Software WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| Management Service Providers \| Network Infrastructure \| Network Management \| Network Management Services

Remote Monitoring and Management Tools Selection Tips for Solution Providers sponsored by Solarwinds N-able EGUIDE: This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization. Posted: 17 Apr 2013 \| Published: 17 Apr 2013 TOPICS: Business Process Automation \| Management Service Providers \| Network Management \| Network Monitoring \| Network Service Providers \| Remote Access Software \| Remote Computing \| Remote Network Management \| Remote Users \| Systems Maintenance \| Systems Management \| Systems Software \| VARs

Presentation Transcript: Navigating Your Way Through the Fog of Cloud-Based Backup sponsored by Asigra PRESENTATION TRANSCRIPT: There is a current movement to cloud-based backup for MSPs. Why cloud backup and why now? In this transcript of the "Navigating Your Way Through the Fog of Cloud-Based Backup" video, learn about the considerations for buying into cloud backup. Posted: 24 Sep 2010 \| Published: 24 Sep 2010 TOPICS: Backups \| Business Continuity Planning \| Cloud Computing \| Continuous Data Protection \| Disaster Recovery \| High Availability \| IT Outsourcing Services \| Management Service Providers \| Storage Management Services

Expert Guide to Data Protection: New Capabilities, Remaining Gaps, and Answers to Customer FAQ sponsored by Symantec Corporation EGUIDE: This e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately. Posted: 04 Nov 2013 \| Published: 04 Nov 2013 TOPICS: Backup for Virtualized Servers \| Backups \| Content Archiving \| Continuous Data Protection \| Data Loss Prevention (DLP) \| Data Recovery \| Data Security \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| Email Archiving \| Laptop Computers \| Management Service Providers \| Mobile Device Management \| Smart Phones \| Tablet PC

Systems Management Service Providers Reports