WHITE PAPER:
The common thread of successful software development is enabling collaboration in context - making the process transparent so stakeholders remain informed and empowered to contribute. Once this thread is established, technology can be implemented that provides the glue for stakeholders to collaborate and meet their time to market or goals.
DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
WHITE PAPER:
In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you.
WHITE PAPER:
This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives.
EGUIDE:
What information do you need to build a successful mobile application? View this expert E-guide to learn best practices for building your company's next mobile application. It discusses how you can ensure that your application scales with proper testing metrics as well as other helpful topics.
PRESENTATION TRANSCRIPT:
Read this presentation transcript from IBM as it explores quality management strategies that can deliver a positive ROI while at the same time improving delivered quality and reducing risk and uncertainty in development projects.
EGUIDE:
This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models.
WHITE PAPER:
This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time.
CASE STUDY:
Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
WHITE PAPER:
With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls.
