Customer Interaction Centers Multimedia

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Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 08 Sep 2011 \| Premiered: Sep 7, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 28 Oct 2011 \| Premiered: Oct 28, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Best Practices for Securing SaaS with CASB sponsored by McAfee, Inc. VIDEO: Listen to Securosis and McAfee discuss the challenges in cloud security and the benefits of agile security solutions. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

A Perspective on U.S. Health Industry Changes sponsored by IBM VIDEO: Director of Health Industry Transformation at IBM gives his perspective on the changes impacting U.S. Healthcare. Posted: 20 Jan 2017 \| Premiered: 20 Jan 2017 TOPICS: IT Management

Meeting Your Banking Needs sponsored by Hewlett-Packard Enterprise VIDEO: Find out how to deliver a better, digital customer experience without increasing costs or replacing your legacy systems. Posted: 08 Feb 2017 \| Premiered: 08 Feb 2017 TOPICS: IT Management

You Can Get There From Here: The Road to Secure DevOps sponsored by Veracode, Inc. WEBCAST: In this webcast, learn a basic understanding of Waterfall, Agile and DevOps from a people, process and technology point of view, how Security can best be integrated into DevOps and more. Posted: 17 Jan 2018 \| Premiered: Jan 17, 2018 TOPICS: IT Management

In Place Analytics for VSAM, ADABAS, DB2, IMS and more sponsored by IBM WEBCAST: Hear about the latest QMF enhancements and experience a demonstration of the self-service Business Analytics feature. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

SSD Reliability, Performance Aid Flash Storage Adoption sponsored by IBM WEBCAST: Solid-state storage is most often considered to improve performance, but SSD reliability concerns may be unnecessary. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management