ESMR White Papers

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ESMR White Papers (View All Report Types)

How to Achieve a 3X ROI with Slack sponsored by Slack WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack. Posted: 18 Jan 2024 \| Published: 02 Dec 2023 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Messaging Security \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

Top Ten Considerations for Deploying Lync on Smartphones and Tablets sponsored by Aruba Networks WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets. Posted: 11 Jul 2013 \| Published: 11 Jul 2013 TOPICS: Collaboration \| Communications Software \| Communications Systems \| Instant Messaging \| Instant Messaging Software \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Best Practices \| Network Management \| Smart Phones \| Tablet PC \| Videoconferences \| Videoconferencing Software \| Wireless Internet \| Wireless Networks

Improve Enterprise Email Systems with HP Messaging Services sponsored by Hewlett-Packard Enterprise WHITE PAPER: Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services. Posted: 04 Sep 2014 \| Published: 30 Apr 2013 TOPICS: Collaboration \| Communications Systems \| Email \| Email Management \| Email Management Services \| Email Security \| Email Threats \| Enterprise \| Instant Messaging \| Outsourcing \| Unified Messaging

Developing an effective resiliency capability within a cloud design sponsored by IBM WHITE PAPER: Read this white paper to learn how to develop a reliable resiliency management program for your cloud environment. Review the key elements, business areas and questions you should consider. Posted: 27 Jun 2012 \| Published: 31 Aug 2011 TOPICS: Business Continuity Planning \| Cloud Backup \| Cloud Computing \| Cloud Disaster Recovery \| IT Infrastructure \| IT Management \| IT Service Management \| IT Systems

The Confident Choice for Cisco® Unified Communications: Datasheet sponsored by Insight and Plantronics WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients. Posted: 14 Nov 2013 \| Published: 14 Nov 2013 TOPICS: Business Communications \| Collaboration \| Communications Hardware \| Communications Systems \| M2M Communications \| Unified Messaging \| Unified Messaging Systems \| Voice Communications Hardware

Transforming your Contact Center…”SIP-ly” Stated sponsored by AT&T Corp WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure. Posted: 21 Sep 2011 \| Published: 21 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Services \| IP Telephony \| Network Configuration Management \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| SIP \| Unified Messaging \| Unified Messaging Systems \| VoIP

Getting Mobile Collaboration Right sponsored by Avaya WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy. Posted: 19 Jun 2013 \| Published: 19 Jun 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Software \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Real Time Conferencing Software \| Smart Phones \| Tablet PC \| Teleconferences \| Videoconferences \| Videoconferencing Software

Unified Communications Management Before and After Deployment sponsored by Nectar Corp WHITE PAPER: A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment. Posted: 21 Feb 2017 \| Published: 17 Feb 2017 TOPICS: Communications Hardware \| Communications Networks \| Communications Systems

Improve Organizational Communications sponsored by Cisco Systems, Inc. WHITE PAPER: As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity. Posted: 28 Oct 2011 \| Published: 28 Oct 2011 TOPICS: Collaboration \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Productivity \| Remote Users \| Unified Messaging \| Videoconferencing Systems

Upgrading to Cisco Unified Communications Manager Business Edition 6000 sponsored by Cisco Systems, Inc. WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free. Posted: 07 Sep 2011 \| Published: 07 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| Contact Center Management \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems