WHITE PAPER:
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
WHITE PAPER:
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
WHITE PAPER:
This case study looks at a successful implementation of a cloud service provider and how one organization benefited from increased support.
WHITE PAPER:
Access this essential resource to discover five crucial steps to jump-start business and IT agility by becoming an instant-on enterprise, including planning, standardizing, virtualizing, and more.
WHITE PAPER:
Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts.
WHITE PAPER:
This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
WHITE PAPER:
This resource details a partnership program specifically designed for resellers and service providers that offers an integrated set of technical, marketing, sales and collaboration services to help you grow your business and better meet today's customer needs.
WHITE PAPER:
This whitepaper looks at the financial and man-power advantages of managed colocation in contrast to in-house server management, and traditional hardware colocation.
