Q O S White Papers

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Storage Architected for the New-Age Datacenters
sponsored by CloudByte
WHITE PAPER: Learn about storage architected for your clients' modern-day needs that can help you make storage predictable, affordable, and easy – regardless of the number of applications your customers leverage.
Posted: 15 Aug 2013 | Published: 15 Aug 2013

CloudByte

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

HP Insight Dynamics - VSE Software: Continuously Analyze and Optimize Your Adaptive Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: HP Insight Dynamics - VSE provides a single toolkit that helps in accelerating complex technology projects and simplifying daily operations.
Posted: 07 Oct 2008 | Published: 07 Oct 2008

Hewlett Packard Enterprise

Protecting Your Business: Services and Time Critical Applications in and Cost-effective Way
sponsored by Alcatel-Lucent
WHITE PAPER: Ensuring that business operations continue regardless of any circumstance is big business. Whether disruptions come as a result of natural disasters; sabotage (malware); technical failures in data storage or networking components.
Posted: 10 Jan 2008 | Published: 01 Jan 2007

Alcatel-Lucent

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

MDS 9000 SAN-OS Software: The Virtual Machine Aware SAN
sponsored by Cisco Systems, Inc.
WHITE PAPER: This document describes the innovative approach introduced by the Cisco MDS 9000 Family to support an end-to-end virtualized SAN environment that is flexible, secure, scalable, and mobile.
Posted: 24 Oct 2008 | Published: 24 Oct 2008

Cisco Systems, Inc.

Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

The Virtual Machine Aware SAN
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper describes the innovative approach introduced by the Cisco MDS 9000 Family to support an end-to-end virtualized SAN environment that is flexible, secure, scalable, and mobile.
Posted: 24 Oct 2008 | Published: 24 Oct 2008

Cisco Systems, Inc.

SingTel IP VPN Manufacturing Industry
sponsored by Do Not Use - Singapore Telecommunications Ltd
WHITE PAPER: IP VPN technology is a viable solution for manufacturing companies seeking to weave their operations into the rapidly changing industry. It has unleashed a new era of IT infrastructure and this white paper provides the details.
Posted: 30 May 2008 | Published: 01 Nov 2007

Do Not Use - Singapore Telecommunications Ltd