WHITE PAPER:
Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
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The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
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This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
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This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
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In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
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See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
WHITE PAPER:
When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
WHITE PAPER:
This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
WHITE PAPER:
In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution.
WHITE PAPER:
In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system.