Service Providers White Papers

(View All Report Types)
Six critical best practices to gain insight with Workforce Analytics
sponsored by SuccessFactors
WHITE PAPER: This resource counts down six HR best practices for using workforce analytics to deliver insights. Read on to learn how workforce analytics can help you hire the right talent, determine when to train or promote employees, and more.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

SuccessFactors

How a Techie Built a Network That Cuts Costs by 50%
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how a technical supervisor used network technology to help his company slash phone service costs, improve security and service, and add four satellite offices without adding more IT support.
Posted: 13 Dec 2011 | Published: 13 Dec 2011

Cisco Systems, Inc.

How Mobile Backend as a Service (MBaaS) Can Unleash Apps for the New Style of IT
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Mobile Backend as a Service is a set of cloud-based, server-side mobile services for multiple platforms that can be used as a back end for your mobile apps. Find out how it can benefit you.
Posted: 02 Sep 2014 | Published: 30 May 2014

Hewlett-Packard Enterprise

Breakdown: Enterprise Storage Server
sponsored by Red Hat
WHITE PAPER: There is a storage server that lets enterprises eliminate their silos and unify their data, whether it be on-premise, virtualized, or in a public cloud infrastructure. Read on for even more benefits from this software-defined scale-out storage platform.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

Red Hat

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013

IBM

The future of attracting, retaining, & managing talent
sponsored by SuccessFactors
WHITE PAPER: This resource explores the future of talent recruitment, retention, and management, and offers insight to help you keep up with changes in the workforce.
Posted: 24 Feb 2014 | Published: 24 Feb 2014

SuccessFactors

IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011

IBM

Four Keys to Successfully Managing a Multigenerational Workforce
sponsored by SAP America, Inc.
WHITE PAPER: Today's workplace is unlike that in any other period of history in that it's not unusual to see up to four generations working together. Learn how your organization can bridge that age gap.
Posted: 12 Jun 2014 | Published: 31 Jan 2014

SAP America, Inc.

A Manager’s Guide to Perfecting Performance Management: How to Transform Your Employee Review Process
sponsored by Ultimate Software
WHITE PAPER: Experts agree that traditional, once-a-year employee reviews are holding back business performance. This resource counts down six simple steps that will help you perfect employee performance management at your organization.
Posted: 24 Jul 2013 | Published: 30 Apr 2013

Ultimate Software